Under the Regular and Private Learning System, learner support is of paramount importance. The student Support Services (SSS) Department is responsible for providing support to learners in their learning and related issues. The main functions of the Student Support Services (SSS) Department of CGBSE are as follows.

• Formulation of policy and planning related to student enrollment and registration
• Advocacy and publicity of CGBSE programmes
• Identification and establishment of study centers for accreditation from amongst recognized and reputed academic institutions all over the country, thereby building a network of Resource Centre (RCs).
• Enrolment and registration of secondary and senior secondary learners of CGBSE
• Monitoring of the functioning of study centers and conduct of Personal Contact Programmes
• Coordination with the Regional Resource Centers for timely and effective support to the learners.
• Redressal of the problems and grievances of the learners

Introduction
Under the Open and Distance Learning System, learner support is of paramount importance. Such support is provided through various services to:

• Help learners to learn well by providing timely and proper academic support
• Facilitate learners in solving their problems through the study centers/learning centers
• Co-ordinate and monitor establishment, working and management of the study centers.

Functions
The main functions of the Student Support Services (SSS) Department of UPSOSB are as follows:

• Formulation of policy and planning related to student enrollment and registration
• Advocacy and publicity of CGBSE programmes
• Identification and establishment of study centers for accreditation from amongst recognized and reputed academic institutions all over the country, thereby building a network of Resource Centre (RCs)
• Enrolment and registration of secondary and senior secondary learners of CGBSE
• Monitoring of the functioning of study centers and conduct of personal contact programmes
• Coordination with the Regional Centers for timely and effective support to the learners.
• Redressal of the problems and grievances of the learners.